Carlson Software Knowledge Base

Use the steps below to fix Wifi connection issues on a Carlson RT5 or RTk5 tablet

Refer to the Carlson RT5 Wifi Settings.pdf for detailed information.

1. Tap and hold on the Windows symbol in the bottom left corner then tap on "Mobility Center"
2. Change the Battery Status in the top right from "Balanced" to "High Performance"
3. Then change the "Display Brightness" slider in the upper left to the middle
4. Tap the "x" in the top right to close Mobility Center
5. Tap and hold the Windows Symbol in the bottom left again and tap "Power Options"
   1. Change the "Screen" section to:
      • On Battery Power, turn off after: 30 minutes
      • When Plugged in, turn off after: 45 minutes
   2. Change the "Sleep" section to:
      • On Battery Power, PC goes to sleep after: 45 minutes
      • When plugged in, PC goes to sleep after: 1 hour