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Title: Display Upside Down on RT4
Topic ID: 1205 Link to this page
Category: Data Collectors
Modified: 2020-11-18 Created: 2020-11-18
A recent Windows Update has installed an "Intel Corporation - Display - 27.20.100.8681" graphics driver that can cause
the display to become upside down while leaving the touchscreen normal. 

To correct this issue, attach a USB mouse to the RT4 tablet then click the link below to download and run the Intel
Driver & Support Assistant to install the newest Intel driver:
Intel Driver & Support Assistant

***Please Note: you may need to go into the list of Apps and run the "Intel Support Assistant" if it doesn't
automatically run by itself


Or you can can also obtain the version 27.20.100.8853 or higher graphics drivers for the Pentium N4200 processor from
the following web page below using the "Automatically update your drivers" icon:
Intel HD Graphics download page


Version 26.20.100.7985 of the Intel HD Graphics drivers are being installed on new RT4 tablets that are shipped out as
of October 2020.

Intel driver Version 26.20.100.8141 and other versions between those stated above may unexpectedly flip the display
upside down but leave the touchscreen normal. If this happens, a USB mouse may need to be used to Update or Roll Back
the driver version.

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