Several routines in Carlson Office use Internet Explorer based file download mechanisms. Because of this, some default
settings in Internet Explorer can cause certain Carlson routines to fail.
Please make sure that the "Do not save encrypted pages to disk" Internet Explorer security is disabled.
Instructions:
1. Launch Internet Explorer.
2. Select the Tools from the menu bar.
3. Then select "Internet Options" from the drop down menu.
4. Once the "Internet Options" dialog has loaded, click on the "Advanced" tab.
5. Under "Security" options find where it says "Do not save encrypted pages to disk." If "Do not save encrypted pages to
disk" is toggled on, please switch the toggle off then press the "Apply" button, and finally press the "OK" button to
exit the "Internet Options" dialog.