Knowledge Base

Hello. This article is intended to help you troubleshoot issues by yourself. It collects some typical issues and ways to handle them.

INTELLICAD issues:
Crashes in open and save dialogs
Random crashes caused by 3rd party software
Keyboard shortcuts do not work
General tips on video cards
Issues with new in-place text editor introduced in Carlson 2017
IntelliCAD hangups / freezes / lockups

General INTELLICAD troubleshooting steps:
set following system variables and check if it helps (type the name of variable, enter, type its value, enter.
HWACCELERATION set to 0 (zero); if that doesn't work, try 2. If that doesn't work, set it back to 0.
RTDISPLAY set it OFF
FASTIMAGEDRAW set to 0 (zero)
Crashes may be solved by setting following variables:
DOTNETENABLED set to 0 (zero)
SAVETHUMBNAILS set to 0
INTELLICAD performance may be improved by turning off line types generation by setting:
LTYPEGEN to OFF

If you want to demonstrate us something you may record a video. It could be easily done with this online desktop recorder.