IntelliCAD Troubleshooting Suggestions

This article is intended to help you troubleshoot issues by yourself. It collects some typical issues and ways to handle them.

INTELLICAD issues:

• Crashes in open and save dialogs
• Random crashes caused by 3rd party software
• Keyboard shortcuts do not work
• General tips on video cards
• Issues with new in-place text editor introduced in Carlson 2017
• IntelliCAD hangups / freezes / lockups

General INTELLICAD troubleshooting steps:

1. set following system variables and check if it helps (type the name of variable, enter, type its value, enter):
   • HWACCELERATION set to 0 (zero); if that doesn't work, try 2. If that doesn't work, set it back to 0.
   • RTDISPLAY set it OFF
   • FASTIMAGEDRAW set to 0 (zero)
2. Crashes may be solved by setting following variables:
   • DOTNETENABLED set to 0 (zero)
   • SAVETHUMBNAILS set to 0
3. INTELLICAD performance may be improved by turning off line types generation by setting:
   • LTYPEGEN to OFF

If you want to demonstrate us something you may record a video. It could be easily done with this online desktop recorder.